AFRICAN BUSH TRAINING
Wildlife Conservation & Hospitality Management School

ABT HOSPITALITY FACULTY

The ABT Hospitality Faculty is led by a team of full-time faculty educators, part-time lecturers, and administrative staff. Together they bring cutting edge theoretical and practical skills, knowledge, and experiences to the school delivering extraordinary classroom and practical learning opportunities for  students to prepare them the best they can for a successful career in the safari lodge and hospitality industry…

All our hospitality courses are fully accredited by STANDARDS CENTRAL... The STANDARDS CENTRAL programs guide learners through the highest levels of service standards across all service departments,  ultimately equipping each and every student with the knowledge and skills needed to become well-rounded hospitality professionals. 

VIEW YOUR COURSE OPTIONS: 

GAME LODGE MANAGEMENT COURSE

 COURSE OVERVIEW 

Written in collaboration with STANDARDS CENTRAL and drawing on over 30 years experience in the field, this is the most concise and comprehensive Game Lodge Management course of it's kind...

Lodge management is a global industry that involves a very strong general management work ethic, application and presence to ensure guest satisfaction and quality of service, while at the same time reducing costs and maximizing profits for the business.

Lodge Managers, therefore, are responsible for managing and supervising a wide range of operational- and departmental- activities on a daily basis. 

This course was specifically designed to teach students the fundamentals of the safari lodge industry and introducing them to the systems, policies, practices and processes connected and associated with each lodge department ultimately for maximised performance, productivity and efficiency.

  COURSE CONTENTS: 

'BASIC'  COURSE  MODULES: 

Housekeeping (Accommodation Service), Porter Service, Food & Beverage Service, Basic Cookery/Kitchen Operations, Front-of-House operations (Reception Service), Preventative Maintenance, Guest Relations/Customer Service, Function Management/Coordination, & Lodge Leadership

 'STANDARD'  COURSE  MODULES: 

BASIC COURSE MODULES + Lodge Health & Safety, Environmental Impact, Best Practice Activation, Business Scalability Development, Breaking The Marketing Code, Standard Operating Procedures, Itinerary Management & Budgeting, Stock Control, Value Proposition  Formulation, Etc.

 DURATION & STUDENT FEE: 

BASIC COURSE: 

  • 4 Weeks Full-time @ R 35 000:00 per student

STANDARD COURSE:

  • 6 Weeks Full-time @ R 48 500:00 per student

 INCLUDED:  Meals, Accommodation, Study Material, Uniform Contribution, Membership-, Exam-, Assessment- & Moderation- Fees. 

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TEAM LEADERSHIP & PEOPLE MANAGEMENT COURSE

 COURSE OVERVIEW 

An intensive 20-day training course focusing on all the key tools and techniques required of new and existing managers in today’s fast moving business environment. 

Using real life examples and insights from experienced facilitators, participants will leave with a practical toolkit of best practice people management techniques.

This multi-day course will provide attendees with the necessary skills, knowledge and competencies to drive performance and inspire hospitality teams to go above and beyond in service delivery. 

It’s all about building confidence in your ability to effectively handle operational challenges and guide people to sustained high performance through the application of  very practical and highly effective leadership tools, techniques and approaches that can be implemented in the workplace straight after the conclusion of the course

 COURSE CONTENTS: 

High Performance Teams, Advanced Communication, Basic Body Language, Customer Service Trough Customer Care,  Performance Management, Performance Coaching, Inspirational Leadership, Emotional Intelligence, Employee Motivation, Positive Psychological In The Workplace, Value Proposition Development, Total Quality Management, Business Scalability Development, Best Practice Activation, Job-role Suitability Testing & Candidate Selection... 

 DURATION:   3 Weeks Full-time

 STUDENT FEE:  R 26 000:00 per student

 INCLUDED:  Meals, Accommodation, Study Material, Uniform Contribution, Membership-, Exam-, Assessment- & Moderation- Fees. 

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PROFESSIONAL  BREAKTHROUGH  BOOTCAMP

 COURSE OVERVIEW 

This highly intensive personal and professional development program were designed to maximise your career potential by enhancing and expanding your general skills set.

Presented by experienced and qualified Neuro-conditioning specialists, the course covers the most important areas of human potential development, from self-actualization to personal branding and value proposition acquisition. These valuable interpersonal skills demonstrates a clear commitment to self-improvement and career development to employers. As such, a personal development certificate such as this on ones CV helps to boost any candidate’s possibilities to secure meaningful positions in the industry, not to mention credibility for promotion.

A personal development plan will also be compiled during the 3-week period which is a structured framework that guides participants towards reaching their personal goals.

In drawing up this personal development plan, you review the qualities you already have, identify the ones you need, and strategize ways to realistically add those desired qualities to your skillset.

 DURATION:   3 Weeks Full-time 

 STUDENT FEE:   R26 000:00 per student

 INCLUDED:  Meals, Accommodation, Study Material, Uniform Contribution, Membership-, Exam-, Assessment- & Moderation- Fees. 

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